Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for female and kids' apparel failing to inform all users about the change.
Online Platforms Response
Countless users and merchants have taken to social media claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Changes
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.
